Regular Monthly Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 2026 - 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 18, 2026 22:00 - Sep 19, 2026 02:00 PDT

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Uptime over the past 90 days. View historical uptime.
Aeries Cloud Services Under Maintenance
AWS CA Under Maintenance
AWS TX Under Maintenance
Aeries Software Issues Operational
Aeries Records Transfer Operational
Aeries.com Operational
App Management Service Operational
Aeries Licensing Service Operational
Phone Issues Operational
Deprecated Operational
Aeries Hosted Service Operational
Irvine CA Operational
Support Portal Operational
Aeries Integrated Software Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

Unresolved incident: Regular Monthly Maintenance.

Sep 17, 2026

Partial Outage
Postmortem - Read details
Sep 17, 12:35 PDT
Resolved - This incident has been resolved.
Sep 17, 00:10 PDT
Update - System performance has stabilized and remains steady. The remaining work is restoring the Enroll Path and ActivityHero integrations, which were temporarily disabled as part of the mitigation. Our engineering team is targeting a fix later tonight to restore full functionality. This will be our final update until that fix has been deployed and verified — we will post again as soon as full functionality is confirmed restored.
What's still affected:
Enroll Path: When your staff approve an enrollment application in Enroll Path, the system creates (or updates) that student's record in Aeries. That final step, importing the approved student into Aeries, is temporarily unavailable.
Activity Hero: Temporarily you will not have access to enable a new Activity Hero Integration.
Sep 16, 10:29 PDT
Update - We are currently in a monitoring phase following the implementation of a fix to address the outage. While system stability has improved, we have identified an impact to certain third-party integrations. As a result, the Enroll Path and ActivityHero integration endpoints have been temporarily disabled while we work to restore full functionality. We will continue to provide updates as progress is made.
Sep 16, 09:07 PDT
Monitoring - The cause of the latency, timeout errors and inability to log in has been identified, and mitigation efforts are underway. We are currently monitoring the environment while the changes take effect and are seeing progress toward resolution.
Sep 16, 08:47 PDT
Investigating - We are currently experiencing a partial outage and are actively investigating the cause. We will have an update for you in 30 minutes.
Sep 16, 08:35 PDT

Sep 16, 2026

Aeries Update - 10.26.9.16 (CA)
Completed - The scheduled maintenance has been completed.
Sep 16, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 16, 17:30 PDT
Aeries Update - 10.26.9.16 (TX)
Completed - The scheduled maintenance has been completed.
Sep 16, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 16, 17:30 PDT

Sep 15, 2026

Aeries Update - 10.26.9.15 (CA)
Completed - The scheduled maintenance has been completed.
Sep 15, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 15, 16:30 PDT
Aeries Update - 10.26.9.15 (TX)
Completed - The scheduled maintenance has been completed.
Sep 15, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 15, 16:30 PDT

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Aeries Update - 10.26.9.9 (CA)
Completed - The scheduled maintenance has been completed.
Sep 9, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 9, 18:02 PDT
Aeries Update - 10.26.9.9 (TX)
Completed - The scheduled maintenance has been completed.
Sep 9, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 9, 18:03 PDT

Sep 8, 2026

Aeries Update - 10.26.9.8 (CA)
Completed - The scheduled maintenance has been completed.
Sep 8, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 8, 17:22 PDT
Aeries Update - 10.26.9.8 (TX)
Completed - The scheduled maintenance has been completed.
Sep 8, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 8, 17:22 PDT
Intermittent 503 Errors Affecting Some Customers
Resolved - This incident has been resolved.
Sep 8, 06:44 PDT
Update - Services remain stable, and ongoing infrastructure improvements are underway to enhance reliability and address known stability concerns. We will continue to monitor the environment and provide updates as needed.
Sep 4, 15:01 PDT
Update - Services remain stable, and we are continuing to implement infrastructure enhancements designed to improve reliability and address the stability issues experienced by some customers. We'll continue to monitor the situation closely and provide updates as needed.
Sep 4, 13:37 PDT
Monitoring - Traffic rebalancing is ongoing across our infrastructure, and we are seeing continued improvement in service performance. We will share further updates as they become available.
Sep 4, 09:06 PDT
Update - Some customers are currently experiencing intermittent slowness and 503 errors. Our team has identified the cause of the issue and is actively working toward a resolution. We will provide our next update within 60 minutes.
Sep 4, 08:37 PDT
Identified - Some customers are currently experiencing slowness and 503 errors. Our team has determined the underlying cause and is evaluating the best path forward to resolve it. We will provide another update within 60 minutes.
Sep 4, 07:32 PDT
Update - Traffic is actively rebalancing across our infrastructure, and service recovery is progressing. We will share additional updates as needed.
Sep 3, 10:50 PDT
Monitoring - We have identified the issue affecting districts and portals, and our engineers are actively working toward a resolution. We will share another update within the next 60 minutes.
Sep 3, 10:02 PDT
Investigating - Some customers are currently experiencing a 503 error. Our team is actively investigating the issue and working to determine the root cause. We will provide another update within 60 minutes.
Sep 3, 09:03 PDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage