Intermittent 503 Errors Affecting Some Customers
Update - Traffic is actively rebalancing across our infrastructure, and service recovery is progressing. We will share additional updates as needed.
Sep 03, 2026 - 10:50 PDT
Monitoring - We have identified the issue affecting districts and portals, and our engineers are actively working toward a resolution. We will share another update within the next 60 minutes.
Sep 03, 2026 - 10:02 PDT
Investigating - Some customers are currently experiencing a 503 error. Our team is actively investigating the issue and working to determine the root cause. We will provide another update within 60 minutes.
Sep 03, 2026 - 09:03 PDT

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Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Uptime over the past 90 days. View historical uptime.
Aeries Cloud Services Partial Outage
90 days ago
99.9 % uptime
Today
AWS CA Partial Outage
90 days ago
99.81 % uptime
Today
AWS TX Operational
90 days ago
100.0 % uptime
Today
Aeries Software Issues Operational
90 days ago
100.0 % uptime
Today
Aeries Records Transfer Operational
90 days ago
100.0 % uptime
Today
Aeries.com Operational
90 days ago
100.0 % uptime
Today
App Management Service Operational
90 days ago
100.0 % uptime
Today
Aeries Licensing Service Operational
90 days ago
100.0 % uptime
Today
Phone Issues Operational
90 days ago
100.0 % uptime
Today
Deprecated Operational
Aeries Hosted Service Operational
Irvine CA Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Aeries Integrated Software Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2026

Unresolved incident: Intermittent 503 Errors Affecting Some Customers.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Aeries Update - 10.26.9.1 (CA)
Completed - The scheduled maintenance has been completed.
Sep 1, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 1, 16:06 PDT
Aeries Update - 10.26.9.1 (TX)
Completed - The scheduled maintenance has been completed.
Sep 1, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 1, 16:07 PDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Latency, Reports Not Running
Resolved - This incident has been resolved.
Aug 28, 14:13 PDT
Update - Resolved - The reporting queue has returned to normal levels and report processing is stable. The issue is now resolved.
Aug 28, 14:07 PDT
Update - Resolved - The reporting queue has returned to normal levels and report processing is stable. The issue is now resolved.
Aug 28, 14:05 PDT
Update - We are continuing to investigate this issue.
Aug 28, 14:05 PDT
Investigating - We are investigating reports of degraded performance and difficulties running reports. Our team is actively working to identify the cause and will provide an update within 30 minutes.
Aug 28, 13:51 PDT

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Aeries Update - 10.26.8.25 (CA)
Completed - The scheduled maintenance has been completed.
Aug 25, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 25, 16:38 PDT
Aeries Update - 10.26.8.25 (TX)
Completed - The scheduled maintenance has been completed.
Aug 25, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 25, 16:38 PDT

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

Regular Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 17, 09:54 PDT

Aug 21, 2026

Latency, Reports Not Running
Resolved - The reporting queue has returned to normal levels and report processing is stable. The issue is now resolved.
Aug 21, 17:28 PDT
Monitoring - The reporting queue has returned to normal levels, and report processing is functioning as expected. We are currently monitoring performance closely to confirm that systems remain stable and operating as expected. We will continue to provide updates as needed.
Aug 21, 16:10 PDT
Update - We continue to investigate the underlying cause of the degraded reporting performance. At the same time, we are actively provisioning a new reporting fleet based on our enhanced scaling architecture as part of our mitigation efforts. We will share another update within 60 minutes.
Aug 21, 15:19 PDT
Update - We are still investigating reports of degraded performance and issues running reports. We will provide a further update within 60 minutes.
Aug 21, 14:20 PDT
Update - We are continuing to investigate reports of degraded performance and issues running reports. Our team remains actively engaged in identifying the root cause and will provide another update within 60 minutes.
Aug 21, 13:14 PDT
Investigating - We are investigating reports of degraded performance and difficulties running reports. Our team is actively working to identify the cause and will provide an update within 30 minutes.
Aug 21, 12:44 PDT

Aug 20, 2026

Aeries Update - 10.26.8.20 (TX)
Completed - The scheduled maintenance has been completed.
Aug 20, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 17:16 PDT
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