Monitoring - In response to a recently reported security incident at Instructure (Canvas) Aeries has made the decision to temporarily disable the Canvas integration for all Aeries customers effective immediately.
The action is purely precautionary in response to the incident at Canvas and is being taken to protect our shared student and staff data while we monitor the situation closely.
What this means for you:
- The Canvas integration will be temporarily unavailable. - All data within Aeries remains secure and fully accessible. - No action is required on your part at this time.
We are actively monitoring the situation and coordinating with Instructure. We will restore the integration as soon as we are confident it is safe to do so, and we will provide an update by 10:00 AM pacific on Friday, May 8th, 2026.
We understand this causes disruption to your workflows and apologize for the inconvenience. If you have any questions or concerns, please submit a ticket on support.aeries.com or call us at 888.324.5363.
Thank you for your understanding and continued trust in Aeries.
May 07, 2026 - 18:32 PDT
Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.
Aeries Cloud Services
Operational
90 days ago
99.84
% uptime
Today
AWS CA
Operational
90 days ago
99.69
% uptime
Today
AWS TX
Operational
90 days ago
100.0
% uptime
Today
Aeries Software Issues
Operational
90 days ago
100.0
% uptime
Today
Aeries Records Transfer
Operational
90 days ago
100.0
% uptime
Today
Aeries.com
Operational
90 days ago
100.0
% uptime
Today
App Management Service
Operational
90 days ago
100.0
% uptime
Today
Aeries Licensing Service
Operational
90 days ago
100.0
% uptime
Today
Phone Issues
Operational
90 days ago
100.0
% uptime
Today
Deprecated
Operational
Aeries Hosted Service
Operational
Irvine CA
Operational
Support Portal
Operational
90 days ago
100.0
% uptime
Today
Aeries Integrated Software
Major Outage
90 days ago
81.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.