All Systems Operational

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Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Uptime over the past 90 days. View historical uptime.
Aeries Cloud Services Operational
90 days ago
99.99 % uptime
Today
AWS CA Operational
90 days ago
99.98 % uptime
Today
AWS TX Operational
90 days ago
100.0 % uptime
Today
Aeries Software Issues Operational
90 days ago
100.0 % uptime
Today
Aeries Records Transfer Operational
90 days ago
100.0 % uptime
Today
Aeries.com Operational
90 days ago
100.0 % uptime
Today
App Management Service Operational
90 days ago
100.0 % uptime
Today
Aeries Licensing Service Operational
90 days ago
100.0 % uptime
Today
Phone Issues Operational
90 days ago
100.0 % uptime
Today
Deprecated Operational
Aeries Hosted Service Operational
Irvine CA Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Aeries Integrated Software Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 15, 2026

No incidents reported today.

Aug 14, 2026

API Service Degradation
Resolved - This incident has been resolved. Our team completed additional corrective maintenance to rebalance workloads across the affected server, and continuous monitoring since has confirmed the environment remains stable. We apologize for any disruption this may have caused and thank you for your patience.
Aug 14, 13:27 PDT
Monitoring - The unplanned maintenance has been completed, and OneRoster API services have been successfully restored. We are currently monitoring the environment to verify continued stability. Our team will continue to closely observe the environment and will provide an update within 60 minutes, or sooner should any changes occur.
Aug 14, 12:53 PDT
Update - We are continuing to investigate the issue affecting one of our API servers. At this time, there are no significant updates to share. Traffic remains redirected away from the affected server, and our team continues to monitor the environment and work toward resolution. We will provide another update within 60 minutes or sooner if new information becomes available.

As a workaround, customers using the Aeries API (not the OneRoster API) should ensure they are using the standard district.aeries.net base URL rather than the api base URL. The standard URL is load balanced and will help distribute traffic more effectively while we continue to address the issue.
Aug 14, 12:34 PDT
Update - We have identified an issue affecting one of our API servers. To minimize customer impact, traffic has been redirected away from the affected server while our team continues to investigate and implement corrective actions.
We are closely monitoring the environment and working to restore full service. Our next update will be provided within 60 minutes
Aug 14, 11:29 PDT
Investigating - We are investigating reports of the API being unavailable. Our team is actively working to identify the cause and will provide an update within 30 minutes.
Aug 14, 11:18 PDT

Aug 13, 2026

API Service Degradation
Resolved - This incident has been resolved.
Aug 13, 15:41 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 13, 12:33 PDT
Investigating - We are currently investigating this issue.
Aug 13, 12:03 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 13, 12:02 PDT
API Service Degradation
Resolved - We identified an issue affecting API sync processing for some customers. Additional resources have been allocated across our API infrastructure, and syncs are now processing successfully. Our team will continue monitoring system performance.
Aug 13, 08:12 PDT

Aug 12, 2026

Increased Latency for Some Hosted Customers
Resolved - This incident has been resolved.
Aug 12, 23:31 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 12, 21:33 PDT
Identified - A configuration deployed in error created a performance issue. The change is being reverted.
Aug 12, 16:24 PDT
Investigating - We are currently investigating reports of increased latency and slower-than-normal performance affecting some Hosted customers. Our team has identified the source of the issue and is actively working to restore normal performance.
Aug 12, 12:21 PDT
Aeries Update - 10.26.8.11 (CA)
Completed - The scheduled maintenance has been completed.
Aug 12, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 12, 16:25 PDT
Aeries Update - 10.26.8.11 (TX)
Completed - The scheduled maintenance has been completed.
Aug 12, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 12, 16:25 PDT

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Partial Service Disruption Affecting Hosted Aeries Access
Resolved - This incident has been resolved.
Aug 7, 09:18 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 08:34 PDT
Identified - We have identified the source of the issue, and our team is actively working to restore access for affected districts. We will continue to provide updates as progress is made.
Aug 7, 08:16 PDT

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Delayed Reports and Version Mismatch
Resolved - This incident has been resolved.
Aug 5, 16:07 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 15:14 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 5, 15:02 PDT

Aug 4, 2026

Aeries Update - 10.26.8.4 (CA)
Completed - The scheduled maintenance has been completed.
Aug 4, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 4, 17:40 PDT

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

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